Returns & Exchanges

Returns and Exchanges

We hope that we have given you sufficient information regarding our products. Zen Nomad returns can be processed under the following conditions:

1) You received the wrong order – you have not received the item(s) listed in your confirmation email.

2) Wrong size – must be returned via prepaid shipping. (Applicable only to regular priced items.) If we have it in stock we will replace the size and send it out to you, if not you can get a store credit or refund.

3) You are not 100% satisfied with the product – must be returned via prepaid shipping. (Applicable only to regular priced items.)

If any one of the above instances should occur, email us within 5 days of receiving your order for a return authorization number. Returned merchandise must arrive back at Zennomad.ca no more than 20 days from the time you placed your order. All returns must be in 100% new condition, not worn, nor washed and all tags in place. Please ensure returned clothing is packaged safely, as we will not accept damaged returns.

The amount of your exchanged item will be credited towards your next order or we will grant you a refund minus the original shipping cost.

Marked down and sale items are FINAL SALE – cannot be exchanged or returned.

Zen Nomad Designer Sonja

Loving to live in sync with the elements, Sonja can often found wandering (when she able to escape the city) in the forest, mountains or by the ocean taking in the sights, sounds and atmosphere. To cultivate this connection with nature brings balance into her everyday life and nurtures a deep respect for all that nature gifts us with. She feels passionate about finding ways to move in a co creative relationship with all life.

This passion is a driving force behind Zen Nomad and she feels that clothing should be mindfully made, considering the planet, the people who make the garments and the ones who wear them. So ethical, sweatshop free manufacturing is a vital part of the business as is beautifully fitting garments that are designed to love the body they are on.

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Fit Guide

Use the instructions below to find your size in Zen Nomad products. Please get a measuring tape and measure yourself according to the diagram to ensure correct size.

**If an item does not follow this size chart a special note will be added to the product description.

Women's Size Chart

	XSMALL (2)	SMALL (4/6)	MEDIUM (8)	LARGE (10)	XLARGE (12)
BUST	30-32"	32-34"	36"	38"	40"
WAIST	24-25"	25-27"	28"	30"	32"
HIP	35"	36-37"	39"	40"	42"

***for the unisex crossover pant a small (4)woman would be an xxs and an small (6) would be xs.

Men's Size Chart

	XSMALL (28)	SMALL (30)	MEDIUM (32)	LARGE (34)	XLARGE (36)
SHOULDER	16.5-17"	17-17 3/4"	17 3/4-18 1/4"	18 1/4-19"	19-19 3/4"
CHEST	34-36"	36-38"	38-40"	40-42"	42-44"
WAIST	27-29"	29-31"	31-33"	33-35"	35-37"

How to Measure

Bust: Measure around the fullest part of the bust. Keep tape comfortably loose.
Waist: Measure around the natural waist line – generally the smallest part of your waist. Your natural waist line is located where the body creases when bending to the side.
Hip: Keep feet together and measure around the fullest part of your hip.
Inseam: Measure from crotch to hem line.

Still have questions about sizing, please email us!